Beyond the Battle of LLMs: Why Companies Should Prioritize Use Cases Over Model Selection

Vikram Samal
3 min readApr 1, 2024

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Today, technology is changing very quickly. Large language models (LLMs) have become an important part of innovation, bringing about progress in many areas. LLMs can do a huge range of tasks, from automating customer service and making content to complex data analysis and making decisions. Companies are at a crossroads when it comes to choosing the “right” LLM because the market is full of options from both big tech companies and new companies. A lot of technical jargon and competitive marketing get in the way of this decision-making process, which hides a basic principle: how important it is to match technology with specific business problems.

The LLM Dilemma: A Mirage of Choice

It’s amazing how many different kinds of LLMs are out there now. Each model has its own features, functions, and ways of doing things that make it best for that task. At first glance, this variety seems like a good thing because it gives organizations a choice. But this abundance creates a paradox of choice, where making a choice becomes too hard, stopping people from making a choice. Instead of solving real-world problems, the focus shifts to comparing specs, performance benchmarks, and costs over and over again.

Shifting Focus: Use Cases Over Models

The real strength of LLMs is not in the model itself, but in how businesses use these technologies to do certain things. To find the best model for our needs, we need to stop asking “which model is best” and instead ask “which model is best for our specific needs.” Here are some important reasons why it’s important to focus on use cases.

  1. Alignment with Business Objectives
    A more targeted approach to choosing an LLM is to understand the specific problems and goals of a business. This alignment makes sure that the model chosen directly helps the business reach its goals, instead of picking a model because it’s popular or thought to be better.
  2. Efficient use of resources and costs
    Companies can make better decisions about the trade-offs between the cost of deployment, operational efficiency, and possible return on investment if they rank use cases. This method stops people from putting too much money into too-complicated solutions for problems that aren’t that hard to solve or, on the other hand, from not estimating the needs of more difficult applications.
  3. Scalability and Flexibility
    By focusing on use cases, businesses can find LLMs that not only meet their current needs but also can grow and adapt to meet future needs. Businesses can stay flexible and respond quickly to new opportunities and challenges without being tied down to a single model or technology.
  4. Getting a competitive edge through innovation
    Concentrating on how to use LLMs to solve specific problems or improve their products helps businesses find new ways to use them that set them apart in the market. This focus encourages creativity and can help people come up with unique solutions that give them an edge over their competitors.

Navigating the LLM Landscape

  1. Set Clear Goals: To start, be very clear about what you want to achieve with an LLM. A clear set of goals guides the selection process, whether it’s to improve the customer experience, streamline operations, or gain new insights.
  2. Identify Key Use Cases: Write down the exact problems or tasks you want to solve. Think about how complicated, large, and important these use cases are to your business.
  3. Use evaluation and experimentation: Instead of committing to one LLM right away, you might want to try out a few different models in pilot projects. This method lets you test how well something works in the real world.
  4. Collaborate and Consult: Talk to experts, vendors, and other people in your industry to learn how different LLMs have been used successfully in different situations. Through this collaboration, we can get useful ideas and suggestions.

Final Thoughts
It shouldn’t come down to technical specs when choosing an LLM. Instead, it should be based on how the technology can be used to solve problems in the real world and reach business goals. By focusing on use cases instead of models, businesses can find their way through the complicated world of LLMs with ease. This makes sure that technology drives growth and innovation instead of being a source of confusion and stagnation. The people who know not only what tools to use but also how to use them well will be the ones who win in the age of AI.

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Vikram Samal

A Father and a seasoned Solution Architect with a profound passion for artificial intelligence (AI) and its transformative potential across industries.